The Genesis Group - CTech Page

CTech

CTech System Logger

(Allows trunk system airtime accumulation.)

Introduction- Motorola trunk systems do not offer a built-in dispatch airtime accumulator; that is why CTech was created. The CTech System Logger will accumulate airtime for each individual unit that has dispatch, interconnect, or private conversation airtime. It operates on 800MHz, 900MHz, Other Band Trunking, Typel, TypeII and Hybrid Motorola trunk systems. It is available in models that can be located at your billing office and also models that can be directly wired into your Motorola analog central controller. With CTSave from Genesis, you can view real time trunk system activity from any system, anywhere!

We are proud of the track record the CTech System Logger has had over the past decade. The CTech Logger was the first of its kind on the market. It allowed the early trunking operators the ability to see what was happening on their system in real time as well as accumulated time used by mobiles. The CTech System Logger has been in use around the world to track dispatch, interconnect, and private conversation time usage on Motorola 800MHz, 900MHz, and Other Band trunking systems. This makes the CTech System Logger a world leader!

Basic CTech System Logger Feature Overview- The CTech System Logger is the most popular Motorola trunked system logger in all the world. The logger is operating in every major market in the US and in several foreign countries. Some use the CTech to bill customers for dispatch as well as telephone airtime. Some use the unit as a diagnostic tool to catch fraudulent users. Others are using the CTech to simply watch the real time activity on their system for traffic management. The logger can accumulate system data for up to a month on even the largest 28 channel TypeI, TypeII, and Hybrid Motorola trunk systems before a download is needed. The CTech provides both a real time display and a totalized output that tells you which unit talked how many minutes. The logger can, through the real time display, eliminate many potential problems associated with a Motorola trunk system. Without a logger, you have no way of knowing how the system is operating in real time. The CTech SYSTEM LOGGER is created and manufactured by CTech Logging Systems of Bakersfield, California. It is being marketed worldwide by The Genesis Group.

Brief Feature List-

Totally self contained, rack mounted unit.
Light weight - 5 lbs (2.3 Kg).
Small - 19"x1.5"x10" (48.26 cm, 3.81 cm, 25.4 cm).
Battery backed up data storage for 1 month!
Small electrical use - 9 Volts DC @ < 1 amp.
Direct RS-232 communication for downloading airtime.
Accumulate airtime for apx. 8,800 radios using up to 256,000 minutes each radio.
Local version uses customer provided trunking radio to “listen” to trunk system. This radio can be very inexpensive and low feature since it only needs to “listen” to the control channel.
Visual display of system activities with optional monitoring software (CTSave).
One single model of CTech handles all types of Motorola systems. Simple to operate - Basic features that trunking operators need and use. Log airtime for Dispatch. Log airtime for Telephone. Log airtime for Private Conversation. Log all airtime in 2 time periods (Prime Time/Off Prime). Log minutes or seconds of busy for each unit. Adjutlable accumulation time periods by day of week, hour and minutes of the day. Download ASCII airtime with XMODEM error checking. View total airtime used on a system. View airtime used for a single group of radios. Password protection. User decides when an accumulation period is to be reset. Direct Connect version allows logger to be wired directly into the controller.
Local version can be located at the billing center for easy access to airtime data for billing.
Large base of users, such as: Motorola Network Services USA, Nextel USA, Clearnet Canada and hundreds of other independent Motorola trunking operators around the world.

Compatibility- Systems: TypeI, TypeII, and Hybrid Analog Motorola Bands: 800MHz, 900 MHz and Other Band Trunking Radios: The Local version is compatible with Mostar, Traxar, Maxtrac or Spectra radios. Each logger is programmed with your frequencies, fleet map and other information. We at Genesis do the initial programming of your Ctech logger (here's Kari McDaniel, Genesis Quality Care, programming a logger for Argentina). If you change any key information (like the frequencies and the fleet map), we have a quick and unique way to update your logger, while it is in the field. This keeps things fool proof and keeps quality high.

Operating Hardware Information- CTech System Logger is hardware. It comes in two different versions- (1) The Billing Center Version. For the Local (Billing Center) Version, a dedicated Motorola Mostar, Traxar, Maxtrac, Spectra, or GTX radio is used to monitor the control channel of your trunk system. This can be done from anywhere you can receive a control channel. Typically this is done at the office where billing is done. This radio will have a minor modification done to bring internal data to the back connector. This can either be done in the field or by the factory (either CTech or Genesis). If the customer decides to have a shop in the field do the modification to the radio, it will take 30 minutes. The logger is powered from the DC supply that powers the radio. The desk top unit is 8.5"W x 1.5"H x 10.5"D.

(2) The Direct Connect Version The logger is a stand-alone unit built for a standard 19" rack mount panel (19"W x 1.5"H x 10.5"D). For the Direct Connect version, the logger is located at the trunk system site. It attaches directly to the Central Controller to compile the data it needs. Power for the logger comes from the 12VDC supply built into the central controller. Communication to the logger is done via any standard communications software such as EzSaveII, Procomm, CTSave and others. The direct connect CTech Logger can be purchased with a utility software program that allows the operator to view the real time activity and real time busies (keep reading...).

C T S a v e

CTSave is custom designed software to communicate with Direct Connect CTech Loggers. You operate it from the PC in your office. Operation of CTSave is based on our very successful EzSaveII engine.

Basic Features-

Simple to operate.
View Realtime system activity.
Change any CTech System Logger parameters.
Schedule automatic airtime downloads from up to 200 Loggers.
Download ASCII or XMODEM.
Saves the downloaded airtime files in a text file.

The screen above will give you an idea of what CTSave looks like when it is in remote monitor mode.

Special Ordering Requirements and Information For CTech System Logger & CTSave-

1. System ID of the system to be logged and AMSS Site ID, if applicable.
2. Memory Map as shown by Motorola on the Site Configuration section of the TCMS database.
3. All active frequencies on system to be logged (also available on TCMS printout).
4. Physical address for end customer is needed for shipping.
5. Disk size is required if purchasing the Direct Connect version for the real time display utility.
6. Name of person that will be responsible for operating CTech System Logger.
7. Valid purchase order, or letter of credit naming this purchase, or cash, or bank transfer.
8. Customer will be responsible for all taxes and import fees.
9. Specify method of shipment. Our standard method for shipping is FOB Tyler, Texas and is as follows: 1) Domestic - UPS Ground 2) International - Federal Express or DHL If the customer needs special handling, please specify. ALL SHIPPING COSTS WILL BE ADDED TO THE INVOICE.
10. We suggest that shipping for new installations be timed so that all Motorola Trunk System installation is complete and system is tested so the CTech System Logger can have real data to assist with installation and training.
11. All support services are billed annually in advance. No support will be given without payment.

12. All orders should be written on customer's letterhead listing part numbers, other required information and bear the customer's signature. The order should be faxed to (903) 561-6228.

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