Windows 95 and Windows 98:

1. Double-click 'My Computer'.

2. Double-click 'Control Panel'.

3. Find the Modem icon and double-click it.

4. On the screen that opens up, you will see the type of modem you have.

Windows ME:

1. Double-click 'My Computer'.

2. Double-click 'Control Panel'.

3. If you are unable to find a 'Modem' icon, look on the panel to the left and
   click 'Show All Files' and locate the 'Modem' icon in the main window.

4. On the Modem screen, you will see the type of modem you have.

Windows 2000 and Windows XP:

1. Double-click My Computer.

2. Double-click Control Panel.

3. Double-click on 'Phone and Modem options.'

4. On the Modem screen, click the "Modem" tab and you will see the type of modem you have.
    

   After you have determined what brand of modem you have, you can go to your
   modem manufacturer's website and download the updated drivers.

   Click here for a listing of popular modem manufacturers.