As our
customer, we welcome you.You will receive the finest
quality repairs available. These repairs are made
possible only by our continued dedication to the
collision industry. We are:
- Working
to keep our shop equipped with the technology
needed to fix today's complex vehicles,
- Keeping
our technicians up-to-date through on-going
training
- Striving
to meet standards of top quality paint and repair
work; and,
- Dedicated
to improving the collision repair industry.
As
a member of the business community, we adhere to a Code
of Ethics, our pledge to you of honesty, integrity,
safety, and craftsmanship.
You
may have some questions concerning the estimating/repair
process ... this brochure was designed with those
questions in mind
If
you have any questions, please ask us. Our trained
professionals are ready and willing to help you in any
way they can.
For
us, satisfying our customers is the most important goal
we have
Again,
thanks for coming to our shop.
Mabry Collision Home
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- Your car
is the second largest investment you're likely to
make. Preserve its value and your safety by
having it repaired professionally.
- Never
drive a car that could be unsafe because of
damages.
- Some
insurance companies may want you to visit their
drive-in claims center before having your car
repaired. You can do this, or you may leave we
your car at our shop and ask that the insurance
company inspect the car here.
- You are
not required by law to obtain more than one
estimate or appraisal.
- You have
the right to go to the repair shop of your
choice. Your insurance company cannot require you
to go to a particular shop.
- Differences
in repair estimates are common. A lower estimate
may not include all necessary work. If you're not
sure why one estimate is different from another
you've received, please ask us.
- Choose a
shop that has unibody repair equipment and
certified (by I-CAR or ASE, for example)
technicians.
- Ask if the
shop will be using genuine manufacturer (OEM)
replacement parts.
- Ask if the
shop offers a repair warranty.
- Let us
help you negotiate your claim with the insurance
company.
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