Problems.

Probationers who are experiencing problems and who need assistance are encouraged to call their community supervision officer at (979) 361-4410. If an officer is unable to resolve a problem, the supervisor may be contacted, but the supervisor will review the case and discuss it with the officer first to see if there has been an attempt to resolve the problem before he or she gets involved. If a problem is still not resolved through attempts with the officer and supervisor, the Deputy Director can be contacted. As with the supervisor, the case will be reviewed to determine if efforts have been made to resolve the problem before involvement by the Deputy Director. As a final resort, the Director may be contacted if all efforts at resolution with the officer, supervisor, and Deputy Director fail.